FAQ

Urban Book Editor FAQs

Q:        How did you decide to become the Urban Book Editor?

A:        I had been reading and reviewing books for the Urban Book Source and found myself distressed by the quality of the editing of many of the books I had been reading.  I addressed the issue in my reviews, online posts, and chats but I really wanted to find a way to improve the situation rather than simply complaining about it.  You know what they say, “If you’re not part of the solution, you’re part of the problem.”

So, I did a bit of investigating online and discovered the cost of editing services can be prohibitively expensive for many self-published authors.  I started the Urban Book Editor in an effort to make professional editing services more accessible, but more importantly, I want to help our authors become better writers and better editors of their own work. That’s why we offer more than writing and editing services; we offer training as well.  It is as important that authors learn to become better writers and editors as it is for them to obtain professional editing services.

Q:        What classes do you offer?

A:        We offer courses on writing, time management and productivity, the business side of writing, screenplay development, and editing to name a few.  We offer only a few sessions at a time  throughout the month so more people can participate.

We strive to keep our course offerings fresh so we can meet clients’ ever-changing needs.  So, for example, we’re currently developing an Internet and Social Media for Writers course which should be online by December.  Everyone thinks they can just start a Twitter account or a Facebook page and it’s all good.  Professional marketers will tell you there’s a method to social media and internet marketing that is very different from traditional marketing.  So we’ll be sharing that knowledge with our clients as well.

We also do our best to keep our rates low and/or to work out payment plans for longer sessions so our courses can be accessible to everyone.

Q:        What is the fee structure for webinars and training classes?

A:        Webinars generally range from 30 minutes to an hour and cost USD$25.00 to attend.  We do have discount codes that we post on Facebook and Twitter.

The rates for longer classes generally average USD$20.00 per class. Downloadable course materials are available in PDF format for class participants.

Q:        If someone wants to attend a longer running class but doesn’t have all the money for the class, can s/he set up a payment plan?

A:        In this economy it is very likely that someone could have difficulty with course fees.  Each situation is handled on a case-by-case basis and we will do everything possible to help someone who wants to attend the classes but feels held back by money.  Inquiries regarding payment plans should be directed to training @ urbanbookeditor.com.

Q:        What is your refund policy?

A:        For classes and webinars, full refunds will be issued for cancellations received up to 24 hours before the class start date and time.  Course cancellations received within the 24 hours before the class start date and time will be eligible for a 50% refund. Refunds will not be issued once a class has started.

For writing and editing services, projects must be funded at least 40% in order for any work to start on the project.  If the project is cancelled at least 24 hours before the work is scheduled to begin we will issue a full refund of the deposit.  Once the work has begun on the project, no refunds will be issued.

Q:        What is the best way for someone to contact you?

A:        It’s best to e-mail me at editor@ urbanbookeditor.com.  Please be sure to include some contact information, especially if a call back is requested.  If someone would like to set up a 30 free consultation to discuss their project, s/he can use the contact form on our web site.